24 October 2024 Thursday

English
English
Mustafa Kemal Atatürk

External Stakeholder Survey

Anket Tarihi:
Company Name
Name of the Respondent Title of the Respondent

1.

 How would you assess your level of knowledge regarding our Exchange’s services, duties/authorities/responsibilities?

Very Good

Good

Sufficient

Insufficient

No Knowledge

2.

 How do you generally obtain information about our Exchange?

Written Media

Visual Media

Website

Social Media (Twitter, Facebook)

Our Publications

Our Events

Collaborative Projects

Other

3.

 How would you evaluate our Exchange’s services, duties/authorities/responsibilities?

Very Successful

Successful

Undecided

Unsuccessful

Very Unsuccessful

4.

 Please specify the three most important areas of collaboration between your organization and our Exchange.

 

 

 

5.

 Please specify the three most important areas where your organization should collaborate with our Exchange.

 

 

 

6.

 Please indicate how appropriate the following characteristics are for our Exchange.
Characteristics Definitely Appropriate Appropriate Undecided Inappropriate Definitely Inappropriate
Reliable

Service and Stakeholder-Oriented

Solution-Oriented for District and Member Problems

Strategy-Oriented

Innovative/Creative

Competent

Accountable

Quality

Hardworking

Dynamic and Flexible

Solution-Oriented/Constructive

Transparent

Open to Cooperation/Participatory

 

Accessible

7.Please evaluate the following characteristics of our Exchange, marking the 5 that are the best.
 
1
2
3
4
5

Staff Quality

Technological Capabilities

Compliance with General Working Rules

Efficiency of Workflow Processes

Openness to Innovation and Change

Strong Relationships with Stakeholders

Presence of a Strong and Clear Institutional Culture Embraced by Employees

Corporate Governance Understanding and Positive Institutional Image

Neutral and Transparent Institution

Successful Promotion and Public Relations Activities

Minimal Bureaucracy and Paperwork

Other 

8.

 Please indicate your level of satisfaction with the units of our Exchange according to the scale below.
Units Very Satisfied Satisfied Undecided Dissatisfied Very Dissatisfied No Opinion
Secretary General 

 

 

 

 

 
Documentar

 

 

 

 

 

 
Registration

 

 

 

 

 

 
Accounting

 

 

 

 

 

 

Media 

 

 

 

 

 

 
R&D and Quality

 

 

 

 

 

 
Projects

 

 

 

 

 

 
9. Please indicate the accuracy of the following statements according to the scale provided:
5: Strongly Agree    4: Agree    3: Undecided   2: Disagree   1: Strongly Disagree   0: No Opinion

 

5

4

3

2

1

0
We have a good collaboration with the Exchange in the services it provides

 

 

 

 

 

 

The Exchange does not exceed the duties, authorities, and responsibilities determined by regulations

 

 

 

 

 

 

The Exchange’s institutional capacity is suitable for collaboration

 

 

 

 

 

 

The Exchange’s technological infrastructure is compatible with our institution

 

 

 

 

 

 

The Exchange’s vision and mission are compatible with our institution’s vision and mission

 

 

 

 

 

 

I believe that our institution will have better collaboration with the Exchange in the future

 

 

 

 

 

 

10. Please indicate your opinion on the following aspects of our Exchange’s services according to the scale below:

5: Strongly Agree    4: Agree    3: Undecided   2: Disagree   1: Strongly Disagree   0: No Opinion

 

5

4

3

2

1

0
The Exchange should increase the effectiveness of its services

 

 

 

 

 

 

The Exchange should develop its human resources

 

 

 

 

 

 

The Exchange should improve its technological infrastructure

 

 

 

 

 

 

The Exchange should enhance collaboration with stakeholder organizations in service delivery

 

 

 

 

 

 

The Exchange should improve the attitudes and behaviors of its employees

 

 

 

 

 

 

The Exchange should increase its visibility

 

 

 

 

 

 

OTHER COMMENTS YOU WISH TO MAKE

 

TMEX
TOBB
COMPETITION AUTHORITY
REPUBLIC OF TÜRKİYE MINISTRY OF TRADE
Ministry of Agriculture and Forestry